SHIPPING POLICY:

Shipping

All in-stock orders are processed and shipped within 3 business days of payment. We ship all of our orders with FedEx to ensure the fastest delivery time for you. Delivery times will vary depending upon the FedEx option you chose during checkout and where in Canada you are located.

For now our products are available for shipping to Canada only…but, no need to fret, we are working hard to make our products available to other countries soon!

Local Pickup

We value our local customers and have partnered with Boutique Krem in order to provide a local pickup option. Orders placed by 5:00pm Tuesday will be available for pickup at Boutique Krem (1883 Rue du Centre, Montréal, Quebec, H3K 1J1) the following Thursday.  A copy of your email confirmation and photo ID will be required to pickup your order. Please contact us if you have any questions.

RETURN & REFUND POLICY:
All orders are final, no returns or refunds. We of course hope you love your products so please contact us if you are not completely satisfied so that we can do our best to make it right.

CUSTOM PRODUCTS:

T. Lees Soap Co. is here for you and all of your personalized gift needs. Weddings, baby showers, bridesmaids gifts, etc. we can prepare a custom gift set personalized just for you! Please see our Custom Products page for further details or contact us for pricing and delivery time using our contact form. All custom products are  final sale with no refunds or returns.

STOCK:
See something on our Instagram page that’s not in stock? Want to get it as soon as it’s available? Contact us and we’ll be happy to set some aside for you. Please take into account that all of our soaps are cold process soaps and need time to cure.